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The cost had been a major factor in people not getting an assessment even although the outcome may have led to more positive opportunities and outcomes.
In terms of the constitution, the information was made available with the papers on the instrument, although people may or may not choose to read or print links or whatever.
Clients may also not understand that there may be differences in the rules for DWP and SSS benefits, e.g. for terminal illness, passporting and they may be confused about which agency (DWP/SSS) to contact during the transition.
Clients may also not understand that there may be differences in the rules for DWP and SSS benefits, e.g. for terminal illness, passporting and they may be confused about which agency (DWP/SSS) to contact during the transition.