The patients who are going back to Transform to have their PIP implants removed are being processed through a number of hospitals, but Transform has asked the women to contact it in the first instance and not BMI or the Abbey hospital, where the original procedure was undertaken.10:00 You are an expert on the matter; we are just MSPs asking questions. Is it reasonable for members of the public and MSPs to expect that, if a female presents to you as having had surgery in your institution, the first thing that you should do is go through exactly the same process as you would with every other female irrespective of how she came to present at your healthcare establishment?