We are taking a number of steps to improve communications with residents, including a regular newsletter; improvement to the content and detail of the Scottish Government website; frequent engagement through the High Rise Action Scotland Group; and the development of a pre-assessment charter. We are shortly going to be refreshing pilot SBA assessments, as we now have the legislative and robust technical basis on which to do so; we will be writing to relevant owners and occupiers to inform them and to ensure that we undertake engagement pre and post that work.