At its annual review on 23 September 2008, the Scottish Health Council identified the following approaches it is taking to ensure that patients, carers and the public are able to make their views on health services known: Support the development of Public Partnership Forums; Support boards to develop mechanisms that will help them to hear the views of seldom heard groups; Support patient feedback through the Council''s input to Better Together, the patient experience programme; Ensure availability and access to the Independent Advice and Support Service, which is commissioned by boards from Citizens'' Advice Scotland...