However, when things do go wrong, it is essential there are robust, clear and transparent mechanisms in place to investigate complaints or other issues of concern.The new Police (Ethics, Conduct and Scrutiny) (Scotland) Act, which became law in March, introduces several measures to improve the police complaints and misconduct systems and enhance the accountability of officers. It will allow for gross misconduct proceedings to continue or commence following an officer’s resignation or retirement and ongoing vetting throughout officers’ careers.