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This involves working across Government and with partners in every part of Scottish society, so that we can learn what works best and put that learning into practice.
Questions and Answers
Date answered:
11 October 2017
I will address the totality of the findings. On performance audit and best value, we are very pleased that we can see consistently strong results on our public reporting, our section 23 reports, and our best-value reporting.
Going through the literature that was provided for us by the Scottish Parliament information centre during my research for the debate, I was particularly struck by some of the words from Kathryn, a retired nurse. She said: “The best thing for me is feeling whole again ...
Is the cabinet secretary confident that communications with customers—in the broadest terms, not just in relation to telecoms—is the best that it can be? The Government must also reflect on whether the advice was sufficient.
There was a fair bit of trial and error to find what worked for me, and I know that I am not alone in that experience. What works best for me is not just inhalers—what I no longer puff has made a real difference.