A number of initiatives are in place to support this commitment; NHS 24 and a comprehensive patient information package to replace the Patient's Charter will be central to this.In addition, a "Patient Information Initiative" will be developed which will:assure the quality of patient information, based on a range of evidence;involve and engage with other sources of expertise such as expert patients;make information accessible and available in a variety of formats, andlink to future developments (e.g. NHS 24 online...