Some felt that the civil service had yet to adapt to new ways of working (such as the increased use of remote working).10Summary note of discussions with civil servants. (2023, March 21). Retrieved from <a href="https://www.parliament.scot/-/media/files/committees/finance-and-public-administration-committee/summary-note-of-21-march-2023-discussions.pdf" target="_blank">https://www.parliament.scot/-/media/files/committees/finance-and-public-administration-committee/summary-note-of-21-march-2023-discussions.pdf</a>
Sophie Howe explained that in terms of improving decision-making, a final element is the role of senior civil servants in providing challenge through critiquing advice provided.