I would therefore be grateful if you could provide the following: • Details of internal processes for ensuring compliance with the Scottish Regulators Code of Practice; • Information on the appointment of any co-optees, consultants or interim managers in the reporting year 2024-2025; • An outline of the various types of informal engagement that take place with RSLs, and how these are monitored and recorded; • Any trends that have been identified during 2024-2025 in common failures across landlords, and what lessons the SHR might learn from those which could lead to changes in policy or practice.