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The process must be made easier. We need to introduce effective online portals for mental health support so that people can be signposted to appropriate services and help groups in their area.
Staff have been innovative in trying to improve their colleagues’ welfare by using things like online yoga or wellbeing blogs. The culture is turning round.
However, the first week of term, at least, will take place online. At this stage, our intention is that schools will get back to normal from 18 January.
I do not think that it will limit the establishment of online ordering options, but I recognise that methods such as topping up free school meals payments could be affected.
The submission from NHS 24 said that there are a number of ways in which existing services are being enabled online and mentions the growing role of the provision of digital services.
Earlier in the pandemic, there was a huge rise in demand for online orders for deliveries from supermarkets, which resulted in long waiting lists and some people not being able to arrange deliveries at all.
However, if we look at PPE, which has been the headline issue, NHS National Services Scotland launched a bespoke online procurement portal at the very beginning of the outbreak.
The test and protect strategy is to find persons who are symptomatic; therefore, it is not part of the strategy to look at getting results of elective surgery or cancer screening online. Can you clarify that test and protect is to find people who are symptomatic?