Up to date, comprehensive learning opportunities database.Overall quality of service rated good or very good by 90% of enquirers (1998-99 - 88%), by 2001-02.95 % of entries reliable.Learning:To facilitate provision of appropriate learning centres, materials and support.Number and distribution of learndirect scotland branded learning centres.Gaps in ICT based learning materials addressed.Appropriate level of support for learners.300 active branded centres for learning, of which 100 in social inclusion areas.By March 2002 appropriate packages available to address identified gaps.90% of all learning centre facilitators with relevant level 3 or more qualifications, of which 25% of all with SVQ level 4 in supported learning.Learning Technologies:To facilitate ICT based learning to improve access and experience.Number of learners undertaking learndirect scotland supported ICT learning.5,000 learners by March 2002.Funding:Income generation.Reduce dependency on public funding.Plans in place to raise income for an increasing % of funding...