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As part of the programme of continuous improvement, we get the results of the feedback, together with feedback that we get from internal users, specifically members.
We are trying to encourage businesses to get involved in our improvement activity and to get them to understand the impact that they can have on, and the support that they can give, to communities.
The Lobbying (Scotland) Act 2016 places a duty on the Clerk to establish and maintain a lobbying register, which is to contain information about active, inactive and voluntary registrants.
I caution that the nature of self-assessment means that it is quite difficult to get the data in a Scottish context and that, even in what we can get, small variations lead to big swings.