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Customers can phone up in advance and make sure that we are ready to give assistance or they can just turn up and we will still be able to give them assistance.
We expect all boards to undertake individualised assessments of employees’ workplace needs and to provide tailored workplace adjustments where necessary, in line with their legal obligations under the Equality Act 2010.
That work involves not just the equally safe at school programme; we also have the equally safe in higher and further education and equally safe in the workplace programmes.
I will use the example of school support assistants. We have increased the number of school support assistants for children with additional support needs.
I think that we all understand that. On the cervical screening programme in particular—although some of what I am about to say will apply to all the cancer screening programmes—people might recall that, when the very difficult decision was taken to pause the screening programmes last spring, the former chief medical officer set out that the decision was taken to pause the programme rather than continue it at a slower pace so that people would not miss appointments.