. % cancellations by organisation TOC- Network on- Rail ScotRail TOC 2025/26 year-to- date 47.24% 52.14% 0.61% 2024/25 47.13% 50.58% 2.29% 2023/24 56.03% 42.45% 1.52% 2022/23 49.63% 48.64% 1.73% 2021/22 45.60% 53.20% 1.20% To provide further context, the following table provides those cancellations as a percentage of the overall services that operated: Cancellations as % of booked services 2025/26 year-to- date 2.06% 2024/25 2.55% 2023/24 2.85% 2022/23 3.46% 2021/22 3.35% As background to understanding wider punctuality and reliability, the following table provides the percentage share of public performance measure (PPM) failures – that's the reasons, such as an infrastructure failure or a train fault which delayed a service, which results in a service failing to reach its destination within five minutes having called at all scheduled stations - broken down by: - Network Rail. - ScotRail. - TOC-on-TOC, that’s a situation where another train operating company (TOC) delays ScotRail services. % PPM failures by organisation Network Rail ScotRail TOC-on-TOC 2025/26 year-to- date 48.69% 46.55% 4.76% 2024/25 47.48% 47.02% 5.50% 2023/24 55.45% 39.81% 4.74% 2022/23 53.51% 41.18% 5.32% 2021/22 52.47% 43.86% 3.67% As background, in both 2022 and 2024, ScotRail operated a temporary timetable due to a pay dispute with drivers which resulted in fewer drivers being available to work overtime or rest days, as is their contractual right.