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One person’s idea of culture is not shared by everybody and we have to realise that, for some people, it includes online games, as was mentioned in an earlier question.
That is easily illustrated in retail, where, at the moment, businesses are suffering under the burden of business rates, while those who deal in online retail are not similarly burdened.
In the vision that I included in the report, I highlighted that citizens and patients should be able to make a doctor’s or hospital appointment online—in effect, to conduct all those access-type transactions online.
That led to a number of articles in the Scottish press, and quite a lot of activity online on things such as Twitter. As I said, we will follow that up with direct advertising in the next couple of months.
We reassure some of the people who responded to the online survey that the framework fits in with self-assessment using the EFQM model, for example—or variants of it—across the 32 councils and community planning partnerships.
There is certainly an approved list of organisations. Is that online, too? Interruption. I am reliably informed that it is all on the Home Office website.
However, your point is valid and we should examine the potential to use that resource to get online transparency and usability. It is certainly true that there is a lot of legislation.
Most are concentrating on assisting people in making online applications and increasing their information technology skills, which will improve their employability skills.