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Questions and Answers Date answered: 11 June 2004

S2W-08602

A number of measures are inplace to monitor and improve the quality of the NHS 24 service. NHS 24 is developing a businessimprovement approach with staff which is focused on operational and clinical improvementof the service, and is introducing “mystery shopping” this month to measure thequality and outcome of calls.
Questions and Answers Date answered: 6 May 2004

S2W-07747

The parliamentary delegation(including officials) received and accepted invitations to attend the followingTartan Day events:Kirkin’ of the Tartanschurch serviceTartan Day paradeVisitScotland BusinessTourism Media LunchDressed to Kilt receptionIcons of Scotlandawards dinnerDue to other commitments, thedelegation was unable to accept invitations to:Matt McGinn tribute concertThe First Minister’s addressat Columbia UniversityNational Tartan DayCommittee and Friends of Scotland ReceptionI also accepted aninvitation to deliver a Palm Sunday reading at Brick Presbyterian Church in New York,and attended the UK Ambassador’s Tartan Day reception in Washington DC.The Parliament participatedin an event in Central Park with other Scottish partners which showcased thebest of Scotland; and co-hosted a Tartan Day reception in New York withthe Scottish Executive.The delegation also undertooka number of other visits and meetings whilst in the United States,including the United Nations, the Carnegie Foundation, New York PoliceDepartment and City Hall, New York.The Parliamentary Bureauagreed that we should develop...
Questions and Answers Date answered: 5 May 2004

S2W-07705

The Mental Health Research Teamin the Health Department Analytical Services Division is developing a research andevaluation strategy to support the National Programme.
Questions and Answers Date answered: 4 May 2004

S2W-07428

These reports provided informationfrom time to time on the progress of the Holyrood Project and key developments,including information on costs.All answers to written parliamentary questions are available on the Parliament's website, the search facility for whichcan be found at http://www.scottish.parliament.uk/webapp/search_wa.These reports have been provi...
Questions and Answers Date answered: 26 February 2004

S2O-01349

To ask the Scottish Executive what action it is taking to further encourage the development of broadband telecommunications services in rural areas in north east Scotland.
Questions and Answers Date answered: 9 February 2004

S2W-05754

The service for this group is currently being enhancedin response to the recommendations contained in the report from the TripartiteGroup “Throughcare – Developing the Service.” This reflects the priority givento public protection.The Scottish Prison Servicepolicy on requests by prisoners to change their name differentiates betweenthose prisoners who have o...
Questions and Answers Date answered: 5 February 2004

S2O-01237

Progress isexpected through the development and implementation of homelessness and housingstrategies.Particular emphasis is given by the Executive to vulnerablegroups, including young people and those with addictions. 
Questions and Answers Date answered: 13 January 2004

S2W-04941

The Managing Health at Work PIN states that arrangementsfor supporting staff should include, for example, rapid access to medicaltreatment if necessary, time off work to recover from the physical orpsychological effects of an incident, access to counselling and support frommanagement when dealing with the police and with any subsequent court proceedings.PIN Guidelines are preparedin partnership with the trade unions, professions and NHSScotland and areintended to be reviewed every two years.I recently launched theviolence and aggression campaign to raise public and staff awareness andarrangements are being made to follow this with a conference at the end ofFebruary to develop...
Questions and Answers Date answered: 15 December 2003

S2W-03624

Responsibility for theprotection of salmon and salmon fisheries in Scotland is devolved to theDistrict Salmon Fishery Boards.TheWater Environment and Water Services (Scotland) Act 2003 will give Scottish ministersthe power to regulate all activities that can negatively impact on the healthof Scotland's water. We are currently developing new regulations for ...
Questions and Answers Date answered: 9 October 2003

S2O-00600

A wide range of information is also available from anumber of other sources including the Euro Info Centres, Scottish Development International(SDI) and the Business Gateway International TradeThe Scottish Exhibition and Mission programme,produced by SDI, provides information on all the exhibitions and missions organisedby the export support network through...

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