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Tax credits formed a route for establishing eligibility and responsibility for a child in relation to best start foods, best start grants and the Scottish child payment.
I was going to say that, in some respects, we can pick the best of both worlds. We can call on the wider DG family when we need it and we can see the reforms that they are doing.
Others might feel reticent and anxious about it and an in-person appointment might suit them better. The best way to approach that is by providing the options that enable us to better meet all individuals’ needs in recognition that those might differ from individual to individual.