R *S7M-00715 Martyn Day: Customer Service Standards in the Telecommunications Sector—That the Parliament notes reports of growing concerns regarding customer service standards in the UK telecommunications sector, particularly where customers experience prolonged loss of mobile network connectivity; believes that consumers should have access to prompt, effective technical support and clear routes of escalation where standard troubleshooting fails to resolve a fault; further believes that customers who are unable to receive text messages because of a provider's service failure should not be prevented from obtaining a Porting Authorisation Code...