The Bill will require providers of user-to-user and search services to: • Assess their user base and the risks of harm to those users present on the service; • Take steps to mitigate and manage the risks of harm to individuals arising from illegal content and activity, and (for services likely to be accessed by children) content and activity that is harmful to children; • Put in place systems and processes which allow users and affected persons to easily report specified types of content and activity to the service provider; • Establish a transparent and easy to use complaints procedure which allows for complaints of specified types to be made; • Have regard to the importance of protecting users’ legal rights to freedom of expression and protecting users from a breach of a legal right to privacy when implementing safety policies and procedures; and • Put in place systems and processes designed to ensure that detected but unreported Child Sexual Exploitation and Abuse (CSEA) content is reported to the National Crime Agency.