These include:Improving urgent care pathways in the community and improving links across the primary and secondary care interface.Ensuring patients receive the right care in the right place by optimising Flow Navigation Centres and increasing the routes for professional to professional advice and guidance, signposting and scheduling of appointments to A&E where possible.Improving access to Hospital at Home services by supporting Boards and partnerships to adopt evidence-based best practice.Optimising assessment and care in our Emergency Departments by improving access to ‘same day’ services, the use of early and effective triage, rapid...