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Means testing is the most depraved way of taking money out of pensioners' pockets that was ever devised. People may not apply for pension credit because they object to means testing; one third of pensioners do not apply for it.
The consensus among members is probably that we should go straight to questions. You may be able to make some of your comments in answer to our questions.
All the bureau advisers have received training so that they may provide a holistic advice service that does not examine clients' problems in isolation.
I am not sure whether the system has other nuances, but Neil Rennick may know more. The relative demands for special educational needs have been discussed with local authorities.
They can do something that is perhaps less tangible than the practical measures that I have mentioned. Quite simply—if I may use the title of the RCN campaign—we can value nurses.