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Mr Shaw, what are your views on how that resolution might best be achieved? We are perhaps not best placed to answer that question, given that our expertise is in social security law.
They have done a power of work on the issue, but cannot be with us, unfortunately. They have our best wishes. Before we move to questions, perhaps one of our witnesses would like to make some brief opening observations.
It is a legitimate profession, but are particular groups of young people being targeted? It would be best to get evidence to establish what the process is.