The IT Helpdesk has new extended opening hours for MSPs during sitting days:Tuesdays until 19.30Wednesdays until 21.30Thursdays until 21.30Further information can be found on SPEIR at http://intranet/speir/Temp/bits.htmThe IT Helpdesk directly resolves most reported problems, such as account lookouts, password problems, email configuration, printer problems, advice on MS Office and Outlook, and remote access guidance.Proposals for further extending cover for members beyond these hours to weekends and during recess...