It works along with the Scottish Patient Safety Programme’s work in the recognition, response and review of deteriorating patients which includes a strong focus on listening to and acting on the concerns of patients, their families, carers and staff, to ensure action is taken.It also sets out the rights of everybody in Scotland when using the NHS, including the right that the health care they receive will consider their needs, and what would most benefit their health and wellbeing, encouraging them to take part in decisions about their health and wellbeing, and providing them with the information and support they need to do so. S6W...