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We are conscious that, on several occasions, the Scottish Executive officials who gave evidence to the committee talked about how they had modelled the scheme on the Financial Ombudsman Service, which they found to be an attractive model.
For example, 135 people work for Imperial Tobacco Group plc in sales, marketing and distribution in Scotland; 120 people work for the suppliers Interbobbin (UK) Ltd at a site in Alva in Clackmannanshire; and 214 people work at the Alcan site in Glasgow.
What are you doing to address those significant business concerns, particularly in relation to the on-site delivery of training provision? Business simply cannot afford to lose people to off-site volume training programmes.
Excuse me while I confer with my officials. Officials are not allowed to speak during this part of the process, so if we can get a swift answer, I will take it.
We think that the proposal is robust and cannot be challenged but, as with all things, the devil is in the detail. I will ask the officials to deal with the detail. I have another question, which the officials may wish to respond to.
In our most recent meeting with the Scottish Executive, we highlighted the other side of the coin, where local authorities have got together to purchase salt for winter maintenance or specific contracts, such as for weather forecasting.
So it is common for SLAB to turn down applications for civil cases. The other side of the coin is that women consulting us have been told by the police to instruct solicitors to initiate civil proceedings to find a remedy that one would have expected the police to provide, such as protection.