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We welcome the Deputy Minister for Health and Community Care and his officials. I invite the minister to begin by setting the Regulation of Care (Scotland) Bill in context.
We have to go out there and talk to people to make them feel that Government officials and politicians in Scotland have a genuine interest in engaging with them.
How is an officer to know that such a situation exists on the ground if he has not been to the address before? What other official business would he have to be at that address but to serve a charge?