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I am not saying that I know which is the appropriate solution; all I am doing is flagging up the issue and expressing concern on behalf of the members of the cross-party group that MSPs do not have sufficient information about the human rights issues in the legislation that they pass.
If people at a local level felt that the level of services provided was lower than the level they were paying for, they could express a view through the conventional means.
Many of our programmes are predicated on the commitment of volunteers. The credit union movement was shaped by volunteers, who were often older people.