Supported by: John Mason*, Richard Lyle*, George Adam*, Jeremy Balfour*, Jamie Halcro Johnston*, Stewart Stevenson*, David Torrance*, Bill Kidd*, Annabelle Ewing* *S5M-21624 Jeremy Balfour: The Vital Work of Citizens Advice Scotland in Response to COVID-19 —That the Parliament commends the vital work that the Citizens Advice service in Scotland is providing during the COVID-19 pandemic; notes that all 59 Citizens Advice Bureaux are offering vital advice and support by phone and email in place of face-to-face advice and that, during March 2020, almost 78,000 pieces of advice were provided; acknowledges that Monday 4 May 2020 12 Today's Business Future Business Motions & Questions Legislation Other Gnothaichean an-diugh Gnothaichean ri teachd Gluasadan agus Ceistean Reachdas Eile Motions | Gluasadan the numbers of new visitors to the public advice site are higher than this time last year and continue to grow, and thanks all frontline Citizens Advice staff who are continuing to provide free, confidential and independent advice across the country at this unprecedented time.