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I guess that I am trying to say that I understand the particular challenges that are faced in dealing with something that is very new like this, where little case history exists—we are back to data—and new systems and structures are still under development.
We see fantastic examples of automation and new technologies being adopted, but we also see businesses that really could do with adopting new technology.
Parliament has already put in place legislation covering Christmas and new year’s day trading that would stop large stores from opening, but the new year’s day provisions have not been implemented.