Some of the participants struggled to adapt to new working conditions and restrictions:
All the meetings had moved online so…essentially I did pause trying to set meetings with business clients because I just felt it wasn’t sensitive, it wasn’t the right time
(Aberdeen City)Fifth, most participants also experienced challenges for making sales, keeping clients and developing business:
I am not selling as much quantity of it as before, especially because my clients are not wanting to spend money on resources for development for their staff.