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Dorothy Ogle might want to talk about that. In producing the latest version of the guidance we have looked at that issue again because it was not clear exactly what was meant.
I thank the minister for advance sight of her statement and for the generous tone in which she delivered it. The statement described a “new beginning” for ScotRail, but the only thing that is new is that ScotRail is coming under new ownership.
Questions and Answers
Date answered:
2 October 2020
The average time taken to reach contacts is not published. However, the latest PHS weekly report contains information on the time taken from cases entering the Case Management System (CMS), to being closed link here .
The Highlands and Islands represent some of the most remote and rural areas in Scotland. Latest figures show that across the Highlands and Islands region 75.8% of premises have access to fibre broadband, 70.3% with access to superfast speeds.