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The decision was therefore taken to suspend the data collection in 2019-20. The latest publication collected data for 2020-21 for Primary school (P1, P4 and P7) pupils only.
Therefore, it would be great to see those visits return in some capacity. I will pass questioning over to Collette Stevenson, who is a great advocate of committee visits.
Given how often we have returned to the petition, it would be helpful to clarify the detail of the response to the freedom of information request that seems to be the focus of the latest correspondence from the petitioner.
Petitioner submission of 18 January 2024 PE1930/L: Ensure customers are always given information on cheapest possible fare in new Scotrail contact I would like to draw the Committee’s attention to research carried out by the consumer group, Which?
What improvements could be made? The practical reality for any new SPCB supported function is that the new entity needs to be stood up from ground zero by the appointed officeholder and all of this takes time to achieve.