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A pensioner who called me yesterday, panicking that their insurance will be invalidated, was the latest person I have spoken to who wants to comply but cannot get the kit until March.
I had an exchange with Nicola McEwen about that before the meeting. Unbeknown to each other, I had coined the “Gretna principle” and she had coined the “Dumfries principle”.
They are doing injections—they are doing new things—-but the issue is how we get the good-news messages out, as well as trying to help people to parts of the system that have relative capacity to absorb the work.
Over the past few years, since the policy started to come in, childminding has reduced significantly and there are now 26 per cent fewer childminders in Scotland.
Those issues have now been addressed in the updated framework agreement that I sent to the committee on 26 February and that is included in the papers for today’s meeting.
Remember that the data scan of 400,000 is the biggest data scan that the Scottish Government has received in connection with paying new Government benefits. It is a very significant execution of a new benefit.
There is not usually an appreciable rise in the number of complaints after elections. Of course, new members are extremely keen to become aware of what the code of conduct is all about.The other side of the coin is whether there are more complaints in the period prior to an election.