[NHS Lanarkshire] Suggestions for the Scottish Government centred on early and timely public information campaigns to: • encourage alternative pathways to primary care, • promote community resilience and prevention, • promote self-help for mental wellbeing, • promote awareness of all common winter infections and self-management techniques, • manage expectation about what is deliverable within the current workforce and resource constraints, • provide easy to access to and promote information on social work and social care in same way as NHS Inform, and • provide information about Power of Attorney (PoA) help reduce demand from Adults with Incapacity (AWI) delays.