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Even more telling is the fact that complaints far outweighed compliments, accounting for 77 per cent of the feedback that was received compared to a mere 18 per cent for compliments.
It is clear that increased fuel costs have a significant impact on rural areas, compared with urban zones in which people have public transport alternatives.
While I have you on the phone, can I ask you about attrition or turnover at Audit Scotland in the past year compared with previous years? What is your current rate?
It is true that, because of the way that the framework is set up, it is natural to compare social security spending in the rest of the UK with that in Scotland.
We have one police force in Scotland and a comparatively small number of senior police officers who all have a proximity to the Scottish Police Authority.
When I was preparing for the meeting, I was struck by how much is comparable in respect of the benefits that cultural activity and volunteering provide for wellbeing.
That was raised in TuneIn v Warner, but it was raised in relation to the fact that comparative arguments were made in courts where there were separate legislative regimes and different case law.