For example, we: • have reduced our headcount by nearly 25% since the organisation was established; • have moved to have progressively smaller office space, and now take this from another public body; this has reduced our annual accommodation costs by more than 80%, from around £330k to less than £60k per annum; • take the full suite of shared services from the Scottish Government Shared Services, and have no resources embedded in SHR for these services; • share our Data Protection Officer with Transport Scotland and we take facilities and estate management services from Social Security Scotland; • migrated our regulatory systems fully on to the Cloud, achieving recurring annual savings in our system running costs of around £120k and eliminating the need for future capital expenditure, and improving our cyber resilience; and • have built a significant digital offering with a secure online portal through which social landlords provide us with all regulatory returns, data and 5 notifications and through which we engage with them; and we provide a huge amount of data on the performance of social landlords through our website, including a landlord performance comparison tool that allows tenants to compare...