Through its Information Age Government in Scotland draft common framework, the Executive promotes the delivery of services through multiple methods which are appropriate to the customers of those services, and which meet the needs of excluded groups.In addition, the Scottish Executive seeks to ensure that its website is accessible to all by subscribing to the general principles of best practice contained within the Guidelines for UK Government Websites published by the Office of the e-Envoy and to the Web Accessibility Initiative standards published by the World Wide Web Consortium.