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I hope that Milestone House is chosen as the centre to deliver the new model of care. Staff at Milestone have the experience, ability and flexibility to deliver the service better than any new provider.
More recently, the department has introduced a new management structure. We describe that in exhibit 9 on page 16, which shows the new post of director of e-health and several structures to support that.
You assured us that work was being done to recruit new markers. During our visits to Dalkeith and Glasgow, we were given some indication of the increase in the number of markers.
In relation to table 3 of response 17, can TIE confirm that the application of a 10 per cent uplift would lead to a 26 per cent overestimate in outbound morning bus passengers?
The system will not get better under the proposed new legislation. In practice, what happened meant that the minister had to visit the matter anew, after which the decision was the same, although its wording was different.