Scottish Natural Heritage''s (SNH) outturn efficiency of £3.071 million for 2009-10, comprising both recurring and non-recurring savings, was achieved as follows: Categories Measures Taken Cash-Releasing Efficiencies (£ million) Shared Services Implementing Scotland''s Environment and Rural Services Frontline Delivery project. 0.001 Asset Management Primarily the disposal of surplus freehold and leasehold property in Edinburgh and Oban. 0.460 Procurement Primarily a change in pension provider and internet security software contracts. 0.043 Other Initiatives Primarily vacancy management and efficient staff utilisation, reviews of landline and mobile telephone usage and increasing on-line publishing on SNH''s website. 2.567 SNH also achieved time-releasing efficiencies of £0.233 million for 2009-10 by implementing: a new...