PREVENTATIVE CARE Better integrating care and ensuring holistic services • Effective integrated care requires bodies to work together to provide holistic, personalised care with a central focus on the service user’s experience and outcomes. • Improving the Cancer Journey – a Macmillan supported scheme in Glasgow (and some other parts of the UK) – is a best practice approach to a multi-agency, navigation led approach to care, identifying that cancer doesn’t just affect physical health, but rather all aspects of people’s lives: from emotions to finances. • People using the service received a visit from a link worker to talk about all their needs, health or otherwise.