Chamber and committees

This is a matter for NHS Grampian. The information requested is not held centrally.

The Scottish Government do not centrally hold records by department for mobile phones. Mobile phones are purchased by individual business areas to meet their requirements. There are 3922 mobile phones in use.

The Scottish Government works closely with the framework supplier to ensure the best possible network coverage.

For Scottish Government (SG) employees in remote and rural areas using an SG-issued mobile device, Wi-Fi and Wi-Fi calling are permitted when mobile connectivity is insufficient.

The Scottish Government maintains membership in the Scottish Wide Area Network (SWAN).

SWAN, a partnership between the Scottish public sector and BT, is committed to accelerating the digital transformation of Scotland’s public sector, including in some of the most rural areas of the country.

The contract will enhance communication, data sharing, and collaboration across more than 94 public sector organisations and thousands of sites.

BT has pledged to provide significantly faster and more resilient fibre broadband and mobile connections to its network members.

The spend via the Scottish Government’s account as part of our mobile voice and data contracts is shown below.

January 2024 to December 2024 - £239,512.58

January 2023 to December 2023 - £736,988.98

January 2022 to December 2022 - £717,288.05

January 2021 to December 2021 - £903,220.11

January 2020 to December 2020 - £1,538,112.41

All costs are ex VAT.

All corporately managed Scottish Government mobile phone communications are secured in line with National Cyber Security Centre standards.

The Alcohol and Drug Partnerships in Aberdeenshire and other rural areas were asked to submit structured assessments of how they are trying to overcome the challenges of rurality to the PHS MAT Implementation Support (MIST) team.

The assessment demonstrated the ways in which teams had maximised access and choice through technology, travel and different models of care, such as:

• Offering a choice of venues to be seen at; such as GP practice, home and community hubs,
• High use of self-referral and telephone, ‘tele-health’ technology such as NEAR ME;
• Wide use of bus passes, taxis and third sector volunteers to take people to appointments.

In 2024-25 NHS Grampian was allocated £10,469,033 for the ADPs in the region. Distribution of these funds is a matter for the local ADPs.

The Scottish Government has not undertaken analysis of time savings for staff in relation to improvements of medical records systems. We encourage NHS Boards to ensure they maximise the transformative opportunities offered by digital and understand the impact and the effect on staff and their roles.

The Scottish Government does not hold this information. This is a matter for individual NHS Boards.

In an assessment of ways to overcome the challenges of rurality, submitted by Alcohol and Drug Partnerships in several rural areas to Public Health Scotland, a number of collaborative and innovative actions were described.

These included:

• Increased use of non-statutory services, informal local networks and peers to engage and support people, thus freeing up capacity to deliver rapid access and ensuring that staff can work at highest level within their banding
• Utilising generic primary and secondary care staff and settings to deliver care for example when weather disrupts usual access
• Development of more generic pathways for all drugs and alcohol referrals (given in many places the same staff deal with these issues)
• Some areas now have formal arrangements with other Health Boards to utilise 82 guidelines (Shetland and NHS Grampian), and to share expertise (Western Isles and Borders)

Social media management involves the management of Scottish Government social media accounts across platforms, and the directly related services comprise organic content production and outreach to secure content from creators and influencers.