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Chamber and committees

Motion ref. S6M-02856

ScotRail Ticket Offices

Submitted by: Neil Bibby, West Scotland, Scottish Labour.
Date lodged: Tuesday, January 18, 2022

Supported by: Jackie Baillie, Sarah Boyack, Foysol Choudhury, Katy Clark, Pam Duncan-Glancy, Rhoda Grant, Mark Griffin, Monica Lennon, Ruth Maguire, Carol Mochan, Paul O'Kane, Alex Rowley, Anas Sarwar, Colin Smyth, Paul Sweeney, Mercedes Villalba, Martin Whitfield

That the Parliament notes the reported announcement from ScotRail proposing the closure of three ticket offices and the reduction of opening hours, and therefore, it believes, staff, at another 120 stations; understands that this comes on the back of plans to cut 300 train services per day; acknowledges reports of profound concerns about this proposal expressed by ASLEF, among others; believes this to be a profoundly retrograde step, based on short-term thinking and with what it sees as no consideration given to how it will impact on the long-term objective of shifting people from road travel onto trains; further believes that staff make stations safe, welcoming and attractive places, and considers that cutting ticket offices and the jobs of those who work in them, will do the opposite; believes that what it sees as this money-saving measure runs entirely counter to Scottish Government climate targets aimed at reducing car travel and increasing train travel, and calls on the Scottish Government, Transport Scotland and ScotRail to listen to the views of passengers, trade unions and workers, to abandon these proposed cuts, and to work to rebuild and invest in the railways as they re-enter public ownership so that what it considers the mistakes and failures of privatisation are not repeated and compounded.