To ask the Scottish Government, in relation to Adult Disability Payment determinations and redeterminations that have been appealed to the First-tier Tribunal (Social Security Chamber), for what reason it has had its decision overturned 2,545 times (53% of all appeals), and what it is doing to meet its aim of “right first time” regarding decision making.
Social Security Scotland is committed to making the right decision first time by ensuring it has the information needed to make robust, person-centred decisions, based on a thorough understanding of how an individual’s disability or long-term health condition affects their daily life.
Latest statistics show that, by 31 October 2025, 53% of Adult Disability Payment appeals decided by the First-tier Tribunal were upheld in favour of the client. This compares with 66% of Personal Independence Payment appeals over the past five years, rising to 74% when including lapsed appeals where the DWP changed its decision prior to a tribunal hearing.
The Scottish social security system has been co-designed with people who have lived experience, ensuring that processes for challenging decisions are accessible and support clients to engage confidently. During the appeal process, people can provide further information directly to the First-tier Tribunal for Scotland.
Social Security Scotland continuously evaluates decision-making quality across all benefits. A tribunal reaching a different conclusion reflects the evidence available at the time of the hearing, rather than necessarily the quality of the original decision. Tribunal decisions are reviewed to identify any errors of law and to inform continuous improvement.