Chamber and committees

Safety and security on our railways is reserved to UK Government and as such the British Transport Police (BTP) is responsible for the enforcement of the law on Scotland’s rail network. BTP can only investigate matters that are reported to them and not every incident reported to and recorded by ScotRail as the employer will be reported to BTP.

Therefore, ScotRail advised the following for how many assaults on ScotRail staff were reported since 2017, noting that 2017 is the last year that ScotRail holds data for:-

Detailed cost analysis for all of the routes included in the Rail Services Decarbonisation Action Plan are undertaken on a phased basis as initial plans for each route are progressively prepared.

Savings in carbon emissions from replacement of Diesel Multiple Unit (DMU) rolling stock are calculated using emission rates from the DfT’s TAG Databook A3.3 (November 2021). This is undertaken when each individual project or line of route reaches the Outline Business Case stage of development.

Speed restrictions on the Scottish rail network are imposed by Network Rail, as the owners of the rail infrastructure.

ScotRail advised that for week beginning 18 July 2022 there were approximately 11 services with a 20 mph speed restriction and 4 of these were likely to be as a result of rainfall rather than heat. The majority of services (approximately 26) had either a 30 or 60 mph speed restriction imposed for similar period.

Network Rail and ScotRail Trains hold weather plans in the event of extreme weather and these are activated when required.

The Scottish Government’s leadership in support for rail freight is outlined in our rail freight strategy and put into practice with significant investment and a first of a kind regulatory growth target. Our £25 million ring-fenced fund for rail freight for the period 2019-24 is unique to Scotland and we continue to offer Freight Facilities Grants unlike some other parts of the UK. These funding opportunities are generating private investment in rail freight facilities and unlocking opportunities for rail freight across the country.

Our rolling programme of efficient electrification, detailed in the Rail Decarbonisation Action Plan, will also encourage and facilitate modal shift to rail freight as it brings significant environmental benefits, improves connectivity and creates additional capacity supporting the key role rail freight has to play in helping us achieve our transport emission targets.

Unlocking investment in the supply chain to build skills for zero emissions heating and energy efficiency must start with a clear demand for products and services. Our investment of at least £1.8 billion and the proposed regulatory framework for zero emissions heat and energy efficiency, as outlined in the Heat in Buildings Strategy, will strengthen demand and support an increase in jobs and skilled workers. The Climate Emergency Skills Action Plan (CESAP) is central in defining our ambitions to create a future workforce that can support our transition to a net zero economy and Skills Development Scotland have recently established a new Heat Decarbonisation Subgroup to work with industry to develop new targeted skills support, bolster training capacity and establish new skills pathways for entrants to the sector.

As set out in our recently published "Heat in Buildings - Quality Assurance Policy Statement", we believe in setting a high standard for installers of home energy measures and those providing advice to homeowners. We will adopt the principles of the PAS2030/35 British Standard for retrofit works funded under Scottish Government Programmes, and we are using the Microgeneration Certification Scheme as the standard for any microgeneration technologies.

Both MCS and PAS2030/2035 set requirements in terms of the core competencies and qualifications required to carry out work. We have worked extensively with the Scottish supply chain and sector skills bodies to ensure there is clarity on the minimum Scottish Qualifications required under these schemes and we have published our position in the "Energy efficiency, zero emissions and low carbon heating systems, microgeneration and heat networks - Installer Skills Matrix".

We are also currently considering how to build upon the successful projects delivered through our National Transition Training Fund which has provided over £1.3m in support for relevant zero emissions heat and energy efficiency training since October 2020. We will publish further detail on our plans in the forthcoming Heat in Buildings Supply Chain Delivery Plan.

The number of passenger complaints received by ScotRail, through their official complaints process, is set out on the table below for the period 1 and 30 June 2022. The complaints may involve incidents that occurred before 1 June 2022.

The average recorded number of complaints per period for previous years is as follows:-

2019-2020 - 1,664 complaints

2018-2019 - 2,064 complaints

The figure for 1 April to 30 April 2022 is 1,144. The figure of 1,493 complaints for June 2022 is higher than April 2022 as during May and June 2022 several services were impacted due to driver shortages and the subsequent temporary timetable that was introduced on 23 May 2022. The temporary timetable that was in place until 20 July 2022 aimed to provide the best possible service to as many passengers as possible with the available resources.

ScotRail do not record staff complaints and therefore the information is not available.

The number of passenger complaints received by ScotRail, through their official complaints process, is set out in the following table for the period 1 and 31 May 2022. The complaints may involve incidents that occurred before 1 May 2022.

The average recorded number of complaints per period for previous years is as follows:-

2019-2020 - 1,664 complaints

2018-2019 - 2,064 complaints

The figure for 1 April to 30 April 2022 is 1,144. The figure of 2,006 complaints for May 2022 is higher than April 2022 as this May period was when several services were impacted due to driver shortages and the subsequent temporary timetable that was introduced on 23 May 2022. The temporary timetable that was in place until 20 July 2022 aimed to provide the best possible service to as many passengers as possible with the available resources.

ScotRail do not record staff complaints and therefore the information is not available.

I refer the member to the answer to question S6W-09455 on 27 July 2022 . All answers to written Parliamentary Questions are available on the Parliament's website, the search facility for which can be found at https://www.parliament.scot/chamber-and-committees/written-questions-and-answers .

According to the latest published statistics (April 2022) there were 2953 electric vehicle charge points in Scotland at this time. This figure includes 2257 from ChargePlace Scotland, Scotland’s publicly funded electric vehicle charging network.