To ask the Scottish Government what the process is for assigning a Ready Scotland volunteer to a specific volunteering role, and how many people have been assigned specific roles since signing up to the scheme, broken down by the number of people assigned to each type of work.
The Ready Scotland campaign offers individuals three separate ways to offer their services:-
1. To help the NHS, individuals are signposted towards the NHS Health & Social Care recruitment portal, for paid positions;
2. To help Public Services, individuals are directed towards the British Red Cross (BRC): Community Reserve Volunteer scheme;
3. To help Voluntary and Community organisations, individuals are directed towards the Volunteer Scotland (VS) recruitment website.
The ‘Scotland Cares’ Campaign is testament to the compassion and community spirit of the people of Scotland; there are now over 77,000 sign-ups, from all across the country, to support the NHS, other public services and local communities. Those sign-ups are in addition to the thousands of people who had already stepped forward, quickly and spontaneously, to help with the response to COVID 19, across the country, as soon as initial needs emerged and of course the many thousands already volunteering in their own communities.
Following ‘sign-up’ through the Ready Scotland website, the NHS recruitment campaign involves the relevant officials working with Health Boards and social care providers, to match applicants to placements. Offers of paid employment are being made across all Scottish Health and Social Care Partnerships with over 800 applicants available to be deployed and more than 3,700 NHS returners in the process of completing their pre-employment checks. Processing times for that will vary, depending on the necessary occupational health and employment checks people normally have to undergo. These are being streamlined as far as possible, but of course the safety of patients, clients, and of staff themselves, remains the highest priority.
The ‘Scotland Cares’ scheme connects British Red Cross and Volunteer Scotland schemes to local authority and third sector activity in communities, creating a pool of volunteers for local organisations to draw upon and deploy as required. As I have made clear through our communication with volunteers, many of the volunteers who have signed up will not be needed immediately and may be much more needed by organisations to support people and communities over the weeks and months to come. I have also expressed my gratitude to volunteers for their offers of help as we continue to counter the impacts of the pandemic.
The British Red Cross and Volunteer Scotland do not currently track individual volunteer journey times from sign up through to formal volunteering roles, within individual organisations, and to do so would be very resource intensive, therefore deployment timescales are not readily available. Feedback from Local Authorities, Resilience Partnerships, and Third Sector Interface leads, suggests that the volunteering needs of local organisations are being met.
BRC have though put in place new systems to capture the roles the Response Volunteers are being asked to do, and record how many are assisting, across the country. The system involves use of smartphone apps to alert and match volunteers to particular local needs, enabling the requisite number of sign ups, as well as signposting to further details of the task and the next steps to be taken. A new BRC dashboard developed to provide statistics and measure usage, has recorded that, since 13 April, 241 Community Reserve Volunteers have been deployed across the three (East, West and North) Resilience Partnership areas. The roles undertaken include: food-parcel distribution, shopping assistance, medicine delivery and making welfare calls.