To ask the Scottish Executive what action it is taking in relation to reducing verbal and physical abuse towards NHS staff in hospitals.
TheStaff Governance Standard commits NHSScotland employers to providing a staff witha safe and secure environment.
To help employers, the HealthDepartment has invested over £700,000 in the last few years on measures aimed atreducing violent and abusive behaviour towards NHSScotland staff. This includeszero tolerance awareness poster campaigns for hospitals in 2003 and 2005 with furtherposters planned for 2007. Last December we issued awareness posters specificallydesigned for GP practices. Around £500,000 has been provided to NHS boards for localprojects to reduce the risk of violence to staff. Examples of what this providedare:
installing door entry systems
provision of alarms and panicbuttons
increased security
mobile phone contact, such asguardian angel for staff working in the community.
It is proposed to gather informationon what NHS boards are doing locally and to share good practice with otherboards.
NHS employers have also installedCCTV cameras and some have a hot line to the local police or have a police presenceat accident and emergency wards. The Emergency Workers Act provides legal protectionto nurses and doctors and anyone helping them in an emergency. This applies to anyoneworking in the in the hospital setting. In addition, NHS employers also have a sanctionto withdraw treatment in specific instances.
Statistics related to violenceis collected and can be seen at Current publishedon the Scottish Health Statistics website under workforce statistics,
www.isdscotland.org/workforce.