- Asked by: David Mundell, MSP for South of Scotland, Scottish Conservative and Unionist Party
-
Date lodged: Monday, 06 August 2001
-
Current Status:
Answered by Ross Finnie on 29 August 2001
To ask the Scottish Executive, further to the answer to question S1W-15199 by Ross Finnie on 18 June 2001, what the current status is of the Dumfries and Galloway economic recovery plan.
Answer
A working group comprised of officials from the local council and agencies as well as the Scottish Executive has met on several occasions to provide strategic co-ordination of the recovery plan. The announcements of extra Scottish Executive resources to alleviate hardship and assist recovery were influenced by these discussions. The group will continue to take stock of the progress in each of the main areas of the plan.
- Asked by: David Mundell, MSP for South of Scotland, Scottish Conservative and Unionist Party
-
Date lodged: Monday, 06 August 2001
-
Current Status:
Answered by Alasdair Morrison on 29 August 2001
To ask the Scottish Executive what impact the funding allocated to VisitScotland prior to 2 August 2001 in connection with the foot-and-mouth disease outbreak has had to date on (a) the number of tourists visiting and (b) the level of tourist spending in (i) Dumfries and Galloway and (ii) Scotland, compared in particular with the number of visitors and level of spending anticipated had this funding not been made available.
Answer
The Executive is working with VisitScotland to monitor the effectiveness of the actions put in place to assist the tourism industry to recover from the effects of foot-and-mouth disease. It is not, however, possible at this time to make the assessment requested and Mr Mundell will appreciate that tourist demand is affected by a number of factors. Much of the funding provided prior to 2 August was also used to alleviate immediate hardship.
- Asked by: David Mundell, MSP for South of Scotland, Scottish Conservative and Unionist Party
-
Date lodged: Friday, 22 June 2001
-
Current Status:
Answered by Ross Finnie on 13 August 2001
To ask the Scottish Executive whether it intends to grant licences for shooting game in Dumfries and Galloway in 2001-02 and, if so, what conditions will apply.
Answer
The shooting of game within Dumfries and Galloway will not be subject to any extra licensing system as a result of Foot and Mouth Disease. Shooting within the Infected Area is restricted by Section 29 of the Foot and Mouth 1983 Order.Elsewhere, shooting is allowed, but in order to ensure biosecurity, the Scottish Executive issued guidance on shooting on 4 July and published a code of conduct for grouse shooting on 20 July.
- Asked by: David Mundell, MSP for South of Scotland, Scottish Conservative and Unionist Party
-
Date lodged: Wednesday, 20 June 2001
-
Current Status:
Answered by Ross Finnie on 28 June 2001
To ask the Scottish Executive how it will respond to the reports of the inquiries into the foot-and-mouth disease outbreak.
Answer
I wrote to the Convenor of the Rural Development Committee on 16 July to make the Committee aware of the publication of the first of the official GB Inquiries into foot-and-mouth disease and explaining that the Scottish Executive would respond collectively to the conclusions and recommendations from the Royal Society, Royal Society of Edinburgh and Dr Iain Anderson's Lessons to be Learned reports. I plan to let the committee have the Executive's detailed response to the three reports this autumn.
- Asked by: David Mundell, MSP for South of Scotland, Scottish Conservative and Unionist Party
-
Date lodged: Wednesday, 20 June 2001
-
Current Status:
Answered by Nicol Stephen on 28 June 2001
To ask the Scottish Executive what decision it has reached on which first-round funding bids to improve school buildings have been successful.
Answer
These bids are under consideration and we shall announce our decisions shortly.
- Asked by: David Mundell, MSP for South of Scotland, Scottish Conservative and Unionist Party
-
Date lodged: Thursday, 17 May 2001
-
Current Status:
Answered by Ross Finnie on 27 June 2001
To ask the Scottish Executive how many claims for compensation have been upheld by each water authority since 1997 and what the reason for the decision was in each case.
Answer
I refer the member to the answer given to question S1W-15840.
- Asked by: David Mundell, MSP for South of Scotland, Scottish Conservative and Unionist Party
-
Date lodged: Thursday, 17 May 2001
-
Current Status:
Answered by Ross Finnie on 27 June 2001
To ask the Scottish Executive how much compensation has been paid out by each water authority since 1997.
Answer
The following tables set out, by authority, the compensation payments made by the three water authorities, as far as the information is available. The water authorities pay compensation when levels of service fall below expected standards. Customer service standards were revised and standardised, with increased payments, across the three authorities in October 2000.Payments are also made in respect of a) public liability claims for injury, property damage, utility damage and b) ex gratia payments for which an authority has no legal liability. In the public liability claims tables, the figure for the total number of claims made includes claims which are outstanding and have not been resolved.
East of Scotland Water
Customer Standards
| 2000-01 | 1999-2000 | 1998-99 | 1997-98 |
Standard | No. | Value (£) | No. | Value (£) | No. | Value (£) | No. | Value (£) |
Late Response to Complaint | 7 | 140 | 12 | 140 | 53 | 400 | 11 | 150 |
Supply Interruptions | 99 | 7,280 | 9 | 300 | 1 | 70 | - | - |
Internal Sewer Flood | 44 | 14,659 | 51 | 7,709 | 69 | 13,043 | 62 | 9,138 |
Missed Appointments | 10 | 500 | - | - | - | - | - | - |
Late Response to Billing Enquiries | 492 | 9,730 | - | - | - | - | - | - |
Meter Survey Failures | - | - | - | - | - | - | - | - |
Meter Installation Failures | - | - | - | - | - | - | - | - |
Failure to make automatic payment for Guaranteed Service Standard failure | - | - | - | - | - | - | - | - |
Totals | 652 | 32,309 | 72 | 8,149 | 123 | 13,513 | 73 | 9,288 |
Public liability (PL) and ex gratia payments
| 2000-01 | 1999-2000 | 1998-99 | 1997-98 |
| No. | Value (£) | No. | Value (£) | No. | Value (£) | No. | Value (£) |
Total PL Claims | 293 | | 373 | | 316 | | 182 | |
Total PL Claims Paid | 282 | 708,493 | 313 | 426,679 | 277 | 554,991 | 126 | 367,746 |
| 42 | 71,305 | 77 | 83,683 | 81 | 168,140 | 44 | 130,591 |
| 86 | 558,158 | 74 | 199,457 | 32 | 227,695 | 6 | 148,205 |
| 154 | 79,030 | 162 | 144,539 | 164 | 159,156 | 76 | 88,950 |
Ex-gratia payments | 295 | 53,241 | 204 | 33,677 | 10 | 2,767 | 2 | 512 |
North of Scotland Water
Customer standards
| 2000-01 | 1999-2000 | 1998-99 | 1997-98* |
Standard | No. | Value | No. | Value | No. | Value | No. | Value |
Late Response to Complaint | 7 | 140 | - | - | 9 | 90 | - | - |
Internal Sewer Flood | 93 | 24,451 | 17 | 1,953 | 31 | 4,158 | - | - |
Supply Interruptions | 209 | 5,020 | 93 | 2,240 | 23 | 280 | - | - |
Late Response to Billing Enquiries | 7 | 140 | 3 | 60 | 1 | 10 | - | - |
Missed Appointments | - | - | - | - | - | - | - | - |
Meter Survey Failures | 5 | 100 | 1 | 20 | - | - | - | - |
Meter Installation Failures | 9 | 180 | - | - | - | - | - | - |
Failure to make automatic payment for Guaranteed Service Standard failure | 1 | 20 | - | - | - | - | - | - |
Totals | 331 | 30,051 | 114 | 4,273 | 64 | 4,538 | - | - |
*Figures for 1997-98 are not available.
Public liability (PL) and ex gratia payments
| 2000-01 | 1999-2000 | 1998-99 | 1997-98 |
| No. | Value (£) | No. | Value (£) | No. | Value (£) | No. | Value (£) |
Total PL Claims | 498 | | 381 | | 444 | | 369 | |
Total PL Claims Paid | 171 | 78,642 | 216 | 116,877 | 240 | 199,368 | 194 | 137,878 |
| 4 | 7,144 | 4 | 5,120 | 6 | 12,718 | 12 | 32,196 |
| 144 | 61,238 | 181 | 98,706 | 197 | 138,731 | 148 | 84,229 |
| 23 | 10,260 | 31 | 13,051 | 37 | 47,919 | 34 | 21,453 |
Ex gratia payments | 49 | 6,166 | 46 | 3,257 | | | | |
West of Scotland Water
| 2000-01 | 1999-2000 | 1998-99 | 1997-98 |
Standard | No. | Value | No. | Value | No. | Value | No. | Value |
Late Response to Complaint | 52 | 1,110 | 6 | 60 | 2 | 20 | -- | -- |
Internal Sewer Flood | * | 30,823 | 242 | 35,968 | 26 | 1,762 | 3 | 175 |
Supply Interruptions | 12 | 370 | 14 | 140 | -- | -- | -- | -- |
Late Response to Billing Enquiries | 356 | 7,120 | -- | -- | -- | -- | -- | -- |
Missed Appointments | 9 | 160 | 10 | 100 | -- | -- | -- | -- |
Meter Survey Failures | 1 | 20 | -- | -- | -- | -- | -- | -- |
Meter Installation Failures | 1 | 20 | 3 | 30 | -- | -- | -- | -- |
Failure to make automatic payment for Guaranteed Service Standard failure | -- | -- | 5 | 50 | -- | -- | 2 | 20 |
Totals | * | 39,813 | 282 | 36,386 | 28 | 1783 | 5 | 194 |
* Full data not yet available
Public liability (PL) and ex gratia payments | 2000-01 | 1999-2000 | 1998-99 | 1997-98 |
| No. | Value (£) | No. | Value (£) | No. | Value (£) | No. | Value (£) |
Total PL Claims | 794 | | 1,364 | | 1,398 | | 1,586 | |
Total PL Claims Paid | 226 | | 642 | | 690 | | 743 | |
| 17 | 8,652 | 41 | 42,578 | 74 | 72,016 | 102 | 153,984 |
| 99 | 136,800 | 414 | 914,261 | 494 | 461,206 | 467 | 515,710 |
| 110 | 59,255 | 187 | 284,262 | 122 | 142,094 | 174 | 131,566 |
Ex gratia payments† | * | 39,811 | * | 58,810 | 256 | 19,065 | 167 | 11,751 |
* Full data not yet available.†The above figures exclude ex gratia payments made under the Burncrooks Incident. In 1998, 27,719 ex gratia payments were made to customers affected by the Burncrooks Incident amounting to a total of £1,385,950.
- Asked by: David Mundell, MSP for South of Scotland, Scottish Conservative and Unionist Party
-
Date lodged: Thursday, 17 May 2001
-
Current Status:
Answered by Ross Finnie on 27 June 2001
To ask the Scottish Executive how many claims for compensation each water authority has received since 1997.
Answer
I refer the member to the answer given to question S1W-15840.
- Asked by: David Mundell, MSP for South of Scotland, Scottish Conservative and Unionist Party
-
Date lodged: Wednesday, 06 June 2001
-
Current Status:
Answered by Wendy Alexander on 19 June 2001
To ask the Scottish Executive what response it has made to the comments by Thus and Cable & Wireless on its broadband strategy, as outlined in Business AM on 5 June 2001.
Answer
We have had a series of meetings with individual telecommunications companies including Thus and Cable & Wireless to inform the development of our broadband strategy. We have found the meetings useful and will give companies feedback shortly on our next steps.
- Asked by: David Mundell, MSP for South of Scotland, Scottish Conservative and Unionist Party
-
Date lodged: Wednesday, 06 June 2001
-
Current Status:
Answered by Wendy Alexander on 19 June 2001
To ask the Scottish Executive what the timetable is for providing the necessary telecommunications infrastructure to enable broadband Internet access across Scotland.
Answer
The Scottish Executive is committed to universal access to the web by 2005. We are also committed to affordable and pervasive broadband connections and expect to set out a strategy for achieving this later in the summer.