To ask the Scottish Executive what the reasons are for the delay in processing and approving applications to the National Registration Scheme for Private Landlords.
Landlord registration has beena substantial new initiative for local authorities to handle. Procedures and staffhave had to be put in place for:
confirming application detailswith landlords and agents;
invoicing those landlords oragents who have not paid online;
compiling a list with other localauthority services of landlords or agents whose applications they wish to review;
approving and rejecting applications,and
enforcement activity, in particularfinding and chasing up landlords who have not yet applied for registration.
Authorities have adopted differentapproaches to the task, depending on their internal governance and accountabilitystructures, the department in which landlord registration is based, the extent ofprovision already in place for liaising with private landlords and the type of internalIT system in place. For example, some authorities require committee approval fordecisions on registration of individual landlords, whereas in others most of thedecision-making has been delegated to officials.
All local authorities have madeuse of the central IT system for receiving applications and changes in landlords’details, and use this data in issuing letters to landlords and agents. This is enablingthe large number of applications (more than 93,000) to be handled, but as will beclear from the list above it does not entirely automate the process of grantingapprovals. There have been some difficulties with the system, for example in producingconfirmation letters to send to landlords. Differences in local authorities’ ownIT systems meant that they could not all use the application data in the same format.The Scottish Government has worked with the authorities and the system developersto bring forward solutions.
A further factor in progresshas been the sheer volume of applications. One of the benefits of registration willbe to provide better data on the size and structure of the private rented sector.Prior to implementation, some 40,000 applications were expected on the basis ofcensus data and research on the typical size of rented housing portfolios. In theevent, more than twice this number of applications has been made, in part becauseof landlords holding property in more than one local authority and because somerented properties are jointly owned by two or more people, but in the main, it seems,because the number of landlords is much larger than estimated.
A number of factors have thereforeaffected the rate at which applications for registration have been approved. Overall,however, we are disappointed with the rate of progress and wish to see it accelerate.We will continue to work closely with local authorities to support those which areexperiencing difficulties.