To ask the Scottish Executive what consulation has taken place with NHSiS staff, unions, patients or patient representative groups regarding the introduction of the NHS24 service.
The NHS24 concept was the product of an extensive public consultation process across Scotland involving a wide range of public and service stakeholders in national and local seminars.
The NHS24 Project team has adopted a similar open and inclusive approach in designing and developing NHS24 as a new service. A Project Advisory Group has been created to engage and involve key stakeholders with an interest in NHS24 and its development. The group's broad membership includes the following organisations:
Scottish Association of Health Councils
Scottish Consumer Council
Association of Directors of Social Work
Scottish Partnership Forum
British Medical Association
Medical and Dental Defence Union
Unison
Royal College of Midwives
Royal College of Nursing
The Academy of Royal College and Faculties in Scotland
Scottish Association of Community Hospitals
Royal College of General Practitioners
Scottish Pharmaceutical Federation
Scottish Pharmaceutical General Council
The Faculty of General Dental Practitioners
The British Dental Association
The National Association of GP Co-operatives
Scottish General Practice Committee
Scottish Ambulance Service
NHS24 also holds one-to-one meetings with other stakeholders; for example, recently meeting the Scottish Partnership Forum and the Royal College of Nursing to begin detailed discussions on recruitment and partnership working.