- Asked by: Helen Eadie, MSP for Cowdenbeath, Scottish Labour
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Date lodged: Tuesday, 07 May 2013
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Current Status:
Answered by Alex Neil on 17 May 2013
To ask the Scottish Government, further to the answer to question S4W-14201 by Alex Neil on 1 May 2013, what reassurances it has received from each supplier regarding their (a) services and (b) support for patients.
Answer
National Procurement, a division of NHS National Services Scotland advise that the tender for the contract required suppliers to meet minimum standards as agreed by the Commodity Advisory Panel.
- Asked by: Helen Eadie, MSP for Cowdenbeath, Scottish Labour
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Date lodged: Wednesday, 08 May 2013
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Current Status:
Answered by Alex Neil on 17 May 2013
To ask the Scottish Government what weighting it gave to the provision of modern, well-decorated premises and access for disabled people when evaluating salon providers of hairpieces.
Answer
This is a matter for National Procurement, a division of NHS National Services Scotland, who advise that the NP506/13 Contract was awarded against the criteria of Cost, Quality of Premises and Health Board coverage.
The Quality of Premises criteria are based on a pass/fail against the essential features of the premises within the Invitation to Tender (ITT) response. Those premises that met the essential features at the paper submission stage were visited by NHS boards to ensure that they met these features and were also scored against the features. The Quality of Premises evaluation comprised 20% of the overall tender score.
- Asked by: Helen Eadie, MSP for Cowdenbeath, Scottish Labour
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Date lodged: Tuesday, 07 May 2013
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Current Status:
Answered by Alex Neil on 17 May 2013
To ask the Scottish Government, further to the answer to question S4W-14201 by Alex Neil on 1 May 2013, whether each supplier provides wigs and other hairpieces for patients from ethnic minorities who experience hair loss as a result of cancer treatment.
Answer
National Procurement, a division of NHS National Services Scotland advise that contract suppliers source and provide a variety of wigs designed to meet patient requirements.
- Asked by: Helen Eadie, MSP for Cowdenbeath, Scottish Labour
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Date lodged: Wednesday, 08 May 2013
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Current Status:
Answered by Alex Neil on 17 May 2013
To ask the Scottish Government, further to the answer to question S4W-14370 by Alex Neil on 29 April 2013, how it made an assessment of patients' views when developing the tender documents for the supply of hairpieces.
Answer
The information requested is not held centrally. National Procurement, a division of NHS National Services Scotland, advise that the commodity advisory panel for the contract included representatives from oncology and dermatology services who helped shape the contract.
- Asked by: Helen Eadie, MSP for Cowdenbeath, Scottish Labour
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Date lodged: Tuesday, 07 May 2013
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Current Status:
Answered by Alex Neil on 17 May 2013
To ask the Scottish Government, further to the answer to question S4W-14201 by Alex Neil on 1 May 2013, whether it is aware of concerns expressed by parents of children who have experienced hair loss as a result of cancer treatment whose children have been denied wigs that match their ethnicity requirements and, if so, what discussion it had with each supplier regarding this.
Answer
National Procurement, a division of NHS National Services Scotland advise that they are not aware of any such issues. They have not been approached either by contract suppliers, NHS boards, or patients and carers.
- Asked by: Helen Eadie, MSP for Cowdenbeath, Scottish Labour
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Date lodged: Wednesday, 08 May 2013
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Current Status:
Answered by Alex Neil on 17 May 2013
To ask the Scottish Government how it assists patients to deal with the issues involved when there is a change in hairpiece supplier.
Answer
This is a matter for National Procurement, a division of NHS National Services Scotland, which advise that the NP506 wigs contract must be tendered in line with EU Procurement Legislation timescales, and will be re-tendered at least every four years with the possibility of a change of supplier(s) after every tender.
For the latest contract, three of the four incumbent suppliers will continue on to the new contract, along with three new suppliers. Additionally, agents of the unsuccessful incumbent supplier may have the opportunity to become an agent for one of the successful suppliers to aid continuity of service. NHS Health boards will be involved with patients regarding any change to their supplier.
- Asked by: Helen Eadie, MSP for Cowdenbeath, Scottish Labour
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Date lodged: Wednesday, 08 May 2013
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Current Status:
Answered by Alex Neil on 17 May 2013
To ask the Scottish Government, further to the answer to question S4W-14374 by Alex Neil on 1 May 2013, what consideration it has given to stipulating in the contract that all chemotherapy patients and people with alopecia must have services related to hairpieces provided within a reasonable travelling distance and what it defines as a reasonable travelling distance.
Answer
This is a matter for National Procurement, a division of NHS National Services Scotland, who advise that the new Wigs and associated services contract was awarded to an increased number of suppliers, with a view to improving the coverage of NHS Health boards through local premises of either contract suppliers, or their agents. As the contract suppliers are Small Medium Enterprises, there is no guarantee that premises will be available within a specified distance, hence the use of agents for this contract.
- Asked by: Helen Eadie, MSP for Cowdenbeath, Scottish Labour
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Date lodged: Wednesday, 08 May 2013
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Current Status:
Answered by Alex Neil on 17 May 2013
To ask the Scottish Government, further to the answer to question S4W-14373 by Alex Neil on 1 May 2013, how it monitors service provision during the transition from one contract provider to another and whether it will report on any issues identified.
Answer
This is a matter for National Procurement, a division of NHS National Services Scotland, who advise that NHS health boards will provide patients with the options available to them about supplier provision and any issues will be fed back to National Procurement.
National Procurement has also developed an online patient survey to allow patient feedback to be gathered about supplier performance.
- Asked by: Helen Eadie, MSP for Cowdenbeath, Scottish Labour
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Date lodged: Wednesday, 08 May 2013
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Current Status:
Answered by Alex Neil on 17 May 2013
To ask the Scottish Government whether NHS Fife will have access to an agency in Fife supplying services related to hairpieces from 1 June 2013.
Answer
National Procurement, a division of NHS National Services Scotland, advise that under the new contract for wigs and associated hairpieces from 1 June 2013, there will be one agent located within Fife, namely Sutherlands Hair and Beauty based in Newport-on-Tay.
- Asked by: Helen Eadie, MSP for Cowdenbeath, Scottish Labour
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Date lodged: Wednesday, 08 May 2013
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Current Status:
Answered by Alex Neil on 17 May 2013
To ask the Scottish Government what emergency measures it will take to ensure the continued provision of NHS services to hairpiece users when a supplier has gone into liquidation.
Answer
National Procurement, a division of NHS National Services Scotland, advise that under the current Wigs contract which expires on 31 May 2013, there were three suppliers that were able to provide services in place of Turvey’s, with one of those suppliers buying over the business to ensure that open orders/prescriptions are fulfilled. As of 1 June 2013, under the NP506/13 Contract, there will be a further three new suppliers able to provide these services in Scotland.